Privacy Policy
Last updated 18 September 2026
This policy explains what information Reckon Suite ('we', 'us') collects through reckonsuite.com and its products, including Reckon Bill, and how we use, share, and protect it.
1. Information we collect
We collect information in the following ways:
- Waitlist and account information. When you join the waitlist or create an account, we collect your email address and any other details you choose to provide, such as your name or company.
- Project content. Once you use Reckon Bill, we store the drawings, measurements, and bills of quantities you create so the product can work — for example, saving your projects and letting you export them.
- Usage and device information. Standard technical data such as browser type, device type, and pages visited, which helps us keep the service secure and working correctly.
2. How we use your information
We use the information we collect to:
- Notify you when Reckon Bill and other Reckon Suite modules become available
- Provide, maintain, and improve the product
- Respond to support requests sent to our contact email
- Detect, prevent, and address technical issues, fraud, or abuse
- Meet legal and regulatory obligations
We do not sell your personal information.
5. Data retention
We keep your information for as long as your account is active, or as needed to provide the service. If you ask us to delete your account, we will delete or anonymize your personal information, except where we must keep it to meet a legal obligation.
6. Your rights
Depending on where you are located, you may have the right to access, correct, export, or delete your personal information, or to object to how we use it. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.
7. Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Changes to this policy
We may update this policy from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, notify you directly.
9. Contact us
If you have questions about this policy or how we handle your information, contact us at support@reckonsuite.com or Island Heritage Estate, Lagos State.